Terebinth Consultants Limited Privacy Policy

Definition of our terminology as used within this document:

  1. A 'Project' is any work undertaken or service provided by Terebinth Ltd for the Client on their request and as described in our confirmation order email to that Client.
  2. A 'Client' is a person, persons, business or organisation using any of the services provided by Terebinth Ltd.
  3. 'Live Mode' means the date the website is available on the Client’s chosen domain.
  4. 'Domain' is the website address as specified by the Client.
  5. 'Open Source Software' is software made freely available to anyone under the GNU General Public License (GPL).
  6. 'Hosting' is a yearly cost to keep a clients website activated online.
  7. 'Content' is both text and images that the Client requires on the website.

Terebinth Ltd Terms & Conditions

  1. The contract between Terebinth Ltd and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
  2. The works to be carried out shall be as set out in the Terebinth Ltd confirmation order email.
  3. Email will be the method of contact with regard to all communication. Although Terebinth Ltd can be contacted by telephone, we will use email as our method of communication and therefore it is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details. Terebinth can not be held liable in any way relating to communication issues if we are not supplied a valid email address.
  4. Terebinth Ltd will only commence work on a Project after receipt of a 75% deposit of the quoted Project fee from the Client. Terebinth Ltd will also require 25% payment on approval of the overall design concept. The final 25% payment is to be made on completion of the website. The website will be switched to Live Mode once the Clients remaining balance is paid in full.
  5. The deposit paid to Terebinth Ltd covers the cost of design work carried out as well as any admin work and communication with Terebinth Ltd.
  6. Level 1 Flash animation refers to 3 hours of Flash development time on the clients website by Terebinth.
  7. Terebinth Ltd shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.
  8. It is important for the Client to keep in contact with Terebinth Ltd throughout the entire Project. If a Client does not make contact for 1 week we will make up to 5 attempts to contact the client by email using the email address specified when the client went ahead. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded.
  9. Where images used on the website have been purchased by Terebinth Ltd on behalf of the Client, these images are strictly for use on the website only. Terebinth Ltd are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organizations.
  10. Terebinth Ltd will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, Terebinth Ltd will endeavor to provide a reliable and professional service to the Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.
  11. Terebinth Ltd cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by Terebinth Ltd.
  12. Where asked to provide search engine optimization for a Client, Terebinth Ltd do not guarantee any specific placement or high ranking on search engines.
  13. Terebinth Ltd will provide the Client with an expected completion date for the Project (live on the internet) if requested. Terebinth Ltd will endeavour to meet any given deadline, and are bound to complete the Project by this date, provided all necessary materials and information required have been supplied by the Client.
  14. It is the Client’s responsibility to check with Terebinth Ltd whether Open Source Software is being used or not.
  15. The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time. Open Source Software is not owned by Terebinth Ltd or the Client.
  16. Terebinth Ltd owns all design and code of the website until final payment has been received in full. Once final payment is received, the Client will then own the design and code of the website, unless Open Source Software is used. Images will have been purchased by Terebinth Ltd for the Client, unless the images have been supplied by the Client. Item 16 is subject to item 15.
  17. All images displayed on the Client's website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Terebinth Ltd, they will be the sole responsibility of the Client.
  18. Domain names will be registered by Terebinth Ltd and also registered to the Terebinth Ltd current address. Although the domain names are registered to Terebinth Ltd, the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Terebinth Ltd will do this within a reasonable timeframe.
  19. It is the responsibility of the Client to renew their domain names when due. If a domain name expires, Terebinth Ltd can not be held liable for this. However, Terebinth Ltd will make reasonable effort to contact the Client regarding domain renewal.
  20. When a Client renews Hosting with Terebinth Ltd, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and Terebinth Ltd can not be held liable for this.
  21. Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the Client. The Hosting will not be renewed if Terebinth Ltd cannot contact the Client or the Client requests for Terebinth Ltd to not host this site. This will also affect the domain as per item 20.
  22. The Hosting renewal charge must be received within 10 days of the Hosting expiry date. Terebinth Ltd reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by Terebinth Ltd for reactivating the website/Hosting.
  23. If the Client does not use Terebinth Ltd Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.
  24. Should a Client wish to move Hosting away from Terebinth Ltd or transfer a Domain name away from Terebinth Ltd, a N35000 admin charge will be issued, which must be paid before the transfer takes place.
  25. Terebinth Ltd has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client's web sites constitute Terebinth Ltd endorsement, or approval of the website or the material contained within the website. Terebinth Ltd has not verified any of the materials, images or information contained within our Client's web sites and is not responsible for the content or performance of these sites or for the Client's transactions with them. Terebinth Ltd provides links or references to our Client's websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client site at all times.
  26. Terebinth Ltd is not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client's website. The Client is solely responsible for any information or files relating to its website.
  27. If a Domain name is purchased by the Client through a company other than Terebinth Ltd, the Client has full responsibility in making sure that the domain name is renewed when due. Terebinth Ltd will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than Terebinth Ltd.
  28. The terms and conditions of this website are governed by the laws of Nigeria. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of Nigeria. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.